Overview

Organisation: IdeaMagix

Position: Client Servicing

Department: IT

Location: Mumbai

Requirements:

  • Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
  • Develop open and effective channels of communication From client side And as employed by other departments as well.
  • Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction.
  • Encourage revenue growth by inspiring clients to purchase accessories and additional services.
  • Become the reliable point of contact for each customer that is required to establish a strong business relationship.

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